Legal

Terms of Service

Last updated October 3, 2026

1. Agreement

These terms are an agreement between you and the operator of Fonino ("Fonino", "we", "us"). By using the website or the service, you accept them. If you use Fonino for an organization, you accept them on its behalf and confirm you're authorized to. Our Privacy Policy explains how we handle data.

2. The service

Fonino gives AI agents access to physical iPhone devices that we operate. Through our MCP server, an agent can view a phone's screen, use its apps, and send and read messages from its number. Features marked "pilot" or "coming soon" may change or be withdrawn. The service is in early access: expect changes, interruptions and limits.

3. Accounts and credentials

• You must be at least 18, live in the United States, and be able to form a binding contract. Fonino is available only in the U.S., and texts go only to U.S. (+1) numbers and iMessage email addresses.
• Keep your API keys and sign-in codes secret. You're responsible for all activity under them. Tell us right away if one is exposed, so we can revoke it.
• Give us accurate account information and keep it current.

4. Your agent, your responsibility

You decide what your agent does. You're responsible for its instructions, its actions on the phone, and every message it sends through Fonino, as if you had done them yourself.

Approvals, sending limits and allowlists help you stay in control. They don't guarantee that an agent will behave correctly. AI agents make mistakes, so review what matters.

5. Acceptable use

You may not use Fonino, or let your agent use it, to:

• send spam, bulk or unsolicited messages, marketing or promotional campaigns, or telemarketing, or make automated or prerecorded calls ("robocalls");
• contact anyone without the consent the law requires, or keep contacting someone after they ask you to stop (for example by replying STOP);
• break the law, including the Telephone Consumer Protection Act, CAN-SPAM, and laws on consumer protection, privacy and call recording, or break carrier messaging rules (such as CTIA guidelines) or Apple's terms;
• harass, threaten, defraud or deceive anyone, including by impersonating a person or organization or by phishing;
• get around authentication or security on the phone or in any app or account, or access accounts you aren't authorized to use;
• use third-party apps or services in ways their terms don't allow;
• send or store unlawful content, or content that infringes others' rights;
• interfere with the service or other customers' phones, get around limits, or reverse-engineer or probe our systems (except security research we approve in writing).

Where the law requires it, you must tell the people you contact that they're dealing with an AI agent.

6. Limits and enforcement

We set sending limits per phone and per recipient, and we may change them. We may review activity to enforce these terms. We may block an action, pause a phone, or suspend or end your access without notice if we reasonably believe you've broken these terms, or to protect people, our phone numbers or the service.

7. Phones and phone numbers

We own or control the devices and the phone numbers and accounts on them. We assign them to you for your use, and they don't become yours. We may replace, reset or reassign a phone or number (for example for maintenance, security or at the end of your access). You can't port a number away unless we agree in writing.

8. Third-party services

The service depends on others: Apple and iOS, mobile carriers, the apps your agent uses, and the assistant you connect (such as Grok, Muse or Claude). Their terms apply to your use of them. We aren't responsible for their availability, their changes, or what they do with data they receive.

Trademarks and independence

Fonino is an independent service. References to Apple products describe the devices and software used with the service; they do not indicate authorization, sponsorship or endorsement by Apple. Fonino does not grant rights to third-party trademarks, software or services. See the trademark notices below.

9. Plans, billing and cancellation

• Prices are shown on fonino.app and at checkout, in U.S. dollars, plus any applicable tax. Payments are processed by Stripe.
• BYOF is billed monthly and starts with a free trial. With the regular plan the trial is 3 days: we collect your payment method at sign-up and charge it when the trial ends unless you cancel before then. Founding offer (first 100 BYOF customers): a 14-day trial with no payment method required, then $9/month for as long as that subscription stays active. If you don't add a payment method, the trial ends and nothing is charged. If you cancel and subscribe again later, the regular price applies. One founding price per person; a repeat sign-up through the founding offer is billed at the regular price. After that it renews every month until you cancel. Cancelling stops future charges; your access continues until the end of the period you've paid for.
• Hosted phone is billed annually in advance. It renews each year unless you cancel before the renewal date. You can get a full refund within 30 days of first purchasing (our money-back guarantee); after that, fees for the current year aren't refunded. The phone remains ours; see section 7. Hosted phones connect over Wi-Fi without a mobile line: messaging uses iMessage through your Apple Account, and SMS and regular phone calls aren't included. You may add your own eSIM plan; that line is yours, you pay your provider, you're responsible for following its terms (including rules on automated messaging), and you must transfer or remove it before your service ends.
• Failed payments. If a payment fails and isn't fixed, we may suspend and then end your access.
• Price changes apply from your next billing period, and we'll give you notice first.
• Manage or cancel your subscription (add a card, see invoices) from your account at app.fonino.app, through the link in your Stripe receipt, or ask us through the support page.

10. Your content

You own the content you and your agent provide or receive through the service. You give us permission to host, process and transmit it only to provide, secure and support the service, as described in our Privacy Policy. If you send us feedback, we may use it without any obligation to you.

11. Ending your access

You can stop using Fonino at any time and ask us to close your account. We may end or suspend access as described in section 6, or when we end early access or discontinue the service, with notice where reasonable. Sections 4, 5, 10 and 12–16 survive termination.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that the service will be uninterrupted or error-free, that messages will be delivered, or that an agent's actions will be correct.

13. Limitation of liability

To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim about the service is limited to the greater of what you paid us in the 12 months before the claim and US $100.

14. Indemnity

You'll defend and indemnify us against third-party claims arising from your use of the service, your agent's actions or messages, or your breach of these terms or of the law.

15. Governing law

These terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. Disputes go to the state or federal courts in San Francisco County, California.

16. Changes and general terms

We may update these terms. We'll post changes here, and notify customers of material changes before they take effect. If you keep using the service after that, you accept the new terms. If any part of these terms is unenforceable, the rest still applies. Not enforcing a right isn't a waiver. You may not transfer these terms without our consent.

17. Contact

Questions: support page. To report abuse, such as unwanted messages from an Fonino number, choose "Report abuse".